Terms of Service

1. Our Service

Freshest helps homeowners organize renovation and repair project details, create project briefs, and explore potential home improvement service options.

We are not a contractor, construction company, or home improvement provider unless specifically stated in writing. Any services provided by third-party contractors or providers are the responsibility of those third parties.

2. Account Registration

You may need to create an account to use certain features. You agree to provide accurate information, keep your login information secure, and notify us if you believe your account has been accessed without permission.

3. User Responsibilities

You agree not to misuse the website, submit false or misleading information, interfere with site operations, attempt unauthorized access, or use Freshest for unlawful purposes.

4. Project Information

You are responsible for the accuracy of the information you submit, including property details, project descriptions, budgets, timelines, photos, and contact information.

5. Third-Party Providers

Freshest may help connect you with third-party home improvement providers or related service partners. We do not guarantee provider availability, pricing, licensing, insurance, workmanship, timing, estimates, or project outcomes.

You are responsible for reviewing any provider, quote, contract, license, insurance, references, and project terms before hiring or paying any third party.

6. Automated Project Planning

Freshest may use automated and artificial intelligence tools to organize project details, review submitted photos, research general requirements, and generate planning information. Automated results may be incomplete, outdated, or incorrect and should not be treated as a quote, inspection, diagnosis, permit determination, code determination, or professional recommendation.

7. No Professional Advice

Content on Freshest is provided for general informational and organizational purposes only. It is not legal, financial, construction, engineering, architectural, environmental, code-compliance, or safety advice. Confirm material choices, measurements, hidden conditions, permits, licenses, inspections, scope, and pricing with qualified professionals and applicable authorities.

8. Payments and Quotes

Any prices, estimates, or ranges shown through the website are for general planning purposes unless clearly stated otherwise. Final pricing, scope, and terms must be confirmed directly with the applicable provider.

9. Website Availability

We may update, change, suspend, or discontinue parts of the website at any time. We do not guarantee uninterrupted or error-free access.

10. Intellectual Property

Freshest, including our website design, branding, text, graphics, and platform features, is owned by us or our licensors and may not be copied or reused without permission.

11. Limitation of Liability

To the fullest extent allowed by law, Freshest is not liable for indirect, incidental, special, consequential, or punitive damages, or for losses related to third-party providers, project outcomes, website availability, or user-submitted information.

12. Communications and Consent

When you submit a matching request, the consent language shown with the contact form governs calls and texts related to that request. Consent is not a condition of purchase. You are responsible for providing a number you are authorized to use and for keeping your contact information accurate.

13. Disclaimer

Freshest is provided on an “as is” and “as available” basis. We disclaim warranties to the fullest extent allowed by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

14. Changes to These Terms

We may update these Terms from time to time. Continued use of the website after updates means you accept the revised Terms.

15. Contact

If you have questions about these Terms, please contact us through the website.